Products
Each one to enhance your customer support
Features
Main features and benefits of our live chat platform.
Leadbot
Bruno, a chatbot, attends all your clients 24 hours a day. Provides an immediate response and converts your visitors into leads.
Web chat
Place a chat button always visible on your website to chat with your customers in real time.
Facebook Messenger
By connecting with your Facebook account your clients can chat with your agents from your Facebook page or using Facebook Messenger.
Connect your Twitter and easily reply to all direct messages and tweets from a single shared inbox.
eMail to chat
Sharing eMail is complicated. By integrating your email account the emails become tickets easy to manage and reply as a team.
Chatbots
Do you need to automate customer service? Start using a chatbot from a template or create your own custom chatbot from scratch.
Chat transfer
Easily transfer a chat to another operator, support tier or supervisor just the way you’d do with a phone call.
Proactive chat
Setup intelligent chat invitations automatically triggered based on your visitors’ footprints.
Canned messages
Save time by using shortcuts to frequent questions with answers saved in the database.
Management reports
A complete set of reports allows you to analyze how your customer support team is working and where you can improve.
Transcriptions
Read every chat log. Audit your operators’ performance and find out new business opportunities.
Team chat
Work with your teammates to solve customer support requests. Discuss projects, broadcast company alerts, chat 1-on-1, in private groups and departments.
Secure connection
Chat sessions and administrator’s dashboard are secured with a 256bit SSL certificate.
Bruno, 24x7 leadbot
A chatbot available on your website 24x7, even when everyone is sleeping
- Bruno is a virtual agent with artificial intelligence that attends to all your clients 24 hours a day, 365 days a year and asks them for contact information.
- If there are agents online, Bruno transfers the chat to the right agent.
- If there is no agent online, it creates a ticket for an agent to respond when logging in.
- Every lead created by Bruno is available on the platform as a ticket.
- Bruno is included at no additional cost in all plans
Technical support in English
We speak your language to offer a better service
Prices
Plans for every need. Start free!
Year
Month
* Prices expressed US dollars
| Served by Bruno & Humans | Powered by Artificial Intelligence | |||
|---|---|---|---|---|
| Business | Team | Chatbots | ||
|
billed monthly billed annually
$.00 /month
|
billed monthly billed annually
$.00 /month
|
billed monthly billed annually
$.00 /month
|
||
| Agent seats | ||||
| Agent seat | 1 | 1 | 1 | |
| Extra agent seat price | ||||
| Extra agent seat price | $ | $ | $ | |
| Collaborators | ||||
| Collaborators | 5 | unlimited | unlimited | |
| Outgoing eMails | ||||
| Outgoing eMails | 100 /month | 2.000 /month | 10.000 /month | |
| Departments | ||||
| Departments | 2 | 5 | 20 | |
| Campaigns | ||||
| Campaigns | 2 | 5 | unlimited | |
| Bruno (24x7 leadbot) | ||||
| Bruno (24x7 leadbot) | ✔ | ✔ | ✔ | |
| Channel: Web chat | ||||
| Channel: Web chat | ✔ | ✔ | ✔ | |
| Channel: Facebook Messenger | ||||
| Channel: Facebook Messenger | ✔ | ✔ | ✔ | |
| Channel: Twitter | ||||
| Channel: Twitter | ✔ | ✔ | ✔ | |
| Channel: eMail | ||||
| Channel: eMail | ✔ | ✔ | ✔ | |
| Team chat | ||||
| Team chat | ✔ | ✔ | ✔ | |
| Gestión de tickets | ||||
| Gestión de tickets | ✔ | ✔ | ✔ | |
| Channel: Whatsapp | ||||
| Channel: Whatsapp | ✔ | ✔ | ||
| AI Copilot | ||||
| AI Copilot | ✔ | |||
| Reply bot | ||||
| Answer bot | ✔ | |||
| Booking bot | ||||
| Booking bot | ✔ | |||
| eCommerce bot | ||||
| eCommerce bot | ✔ | |||
| Job bot | ||||
| Job bot | ✔ | |||
| Custom bot | ||||
| Custom bot | ✔ | |||
Need help finding your best plan? Ask Bruno
Testimonials
Some of our happy customers.
Live chat turns out to be a fundamental tool for the continuous contact with our clients. AsisteClick offers us an ideal solution to our needs and Bruno takes care of the first contact always.
The chatbot helps us generate new prospects even when we are not in the office. For our clients the custom-made chatbot answers the frequently asked questions and saves us time and money.
Well done is better than well said v2.6
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